Revenue Support Assistant (Ref.: 230000VV)
Responsibilities
- Provide general clerical support such as data input and documentation update
- Assist in handling ticket refund, malfunctioned tickets / Octopus returned from stations, and provision of tickets / Octopus stock to stations
- Assist in the daily operation of the Ticketing & Card Control Unit and record the case details of customer enquiries, complaints and suggestions
Requirements
- Grade E / Level 2 / “Attained” or above in 5 subjects of HKCEE / HKDSE, including English Language and Chinese Language
- A minimum of 2 years’ work experience
- Good PC knowledge, and interpersonal and communication skills
- Experience in customer service is an advantage
Applications
You are invited to apply online via http://www.mtr.com.hk/mtr_job_en or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 1 June 2023.
For other job openings, please visit MTR Corporation's website for more details.
All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.
Primary Location: Hong Kong
Schedule: Full-time
Job Posting: 17/May/23, 9:51:36 PM
Closing Date: 01/Jun/23, 10:59:00 AM
