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We are currently recruiting for a full-time receptionist.
The successful candidate will be a proud ambassador for Bellinter House Hotel & Bathhouse Spa.
Key responsibilities for the role will include:
To have full and up to date knowledge of the hotel products and services.
To ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller’s needs using a client orientated approach.
To handle all enquiries promptly, ensuring the customer receives a friendly, professional and efficient response that accurately meets their needs.
To handle all reservations through different channels (via email/telephone/ websites) efficiently
Welcomes guests as soon as they arrive with great care and attention
Anticipates guests' needs and follow through with guest requests
To maintain departmental brand standards.
Reception shifts as per schedule, hours will be 5 days per week over a 7 day period, including weekends, early/middle and late shifts.
Candidates wishing to apply should have:
At least one years prior experience in a four or five star hotel as a Receptionist or Reservations Agent
System knowledge of a Hotel PMS System, Hotsoft / Guestline System is an advantage, but not essential as full training will be provided
Friendly, positive " Can Do Attitude" at all times
This position will involve weekdays and weekend work.
Job Types: Full-time, Permanent
Salary: €12.00-€12.50 per hour
Benefits:
- Employee discount
- Food allowance
- On-site parking
- Wellness program
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Application deadline: 25/08/2023
