Full-time Customer Service Associate
Shoot2Sell Photography is the #1 real estate photography firm in Texas! Our compelling shots have helped sell and market 200,000+ properties, better and faster. A vast majority of our new clients come via word of mouth referrals, thanks to our top-notch photography AND customer service. We take pride in the fact that our clients love us, and we love them back!
We are seeking enthusiastic Texas-based team members to join our fast paced, growing company. The successful candidate must take pride in delighting clients, possess excellent communication skills and a fast learner who thrives in a demanding environment.
If this describes you, please include a resume and a brief note on why you think you'd be suitable for this role.
Responsibilities and Duties
- Managing client interactions via phone, email, chat
- Booking appointments on behalf of our clients
- Problem resolution
- Excellent phone interaction skills
- Coordinating with photographers, processors and office staff as needed
Qualifications and Skills
- Attendance is paramount, as our customers depend on it
- Positive, outgoing, team oriented attitude
- Superior oral and written communication skills
- Customer Service experience in a fast-paced setting a must
- Attention to detail and accuracy
- High school diploma
- Strong computer skills
- Pass background check
- Texas resident
Pay:
- $14.20/hr at start
- 40 hours/week
- $15.00/hr after successful 60 day probation. Eligible for benefits after probation
Job Type: Full-time
Pay: $14.20 - $15.00 per hour
Benefits:
- Health insurance
- Paid time off
- Work from home
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Required)
Work Location: Remote
